Highlights 2024

General facts

IT professionals
  • 2023: 266
  • 2024: 272
Budget
  • 2023: Maintenance and development: € 44.2 mln; Investment: € 7 mln
  • 2024: Maintenance and development: € 50.9 mln; Investment: € 7 mln

IT Facilities

Handled IT Support and service requests
  • 2023: 45,641
  • 2024: 43,486
Manuals website

  • 2023: 337,231 page views
  • 2024: 380,190 page views
IT service requests via WhatsApp

IT Servicedesk

  • 2023: 4178
  • 2024: 3727
Highest number of devices using Utrecht ľ¹Ï¸£ÀûÓ°ÊÓ's Wi-Fi on one day
  • 2023: 22.500
  • 2024: 25.500
Stored data
  • 2023: 13,500 TB
  • 2024: 16,500 TB
Records in Utrecht ľ¹Ï¸£ÀûÓ°ÊÓ's data warehouse
  • 2023: 1,018,057,000
  • 2024: 1,068,344,000
IT Academy for employees of Utrecht ľ¹Ï¸£ÀûÓ°ÊÓ

website IT Academy

  • 2023: 73 training programmes; 429 participants
  • 2024: 89 training programmes; 658 participants

Highlights IT for research

Research data stored in Yoda

Yoda website

  • 2023 Q1: 3032 TB
  • 2024 Q1: 4244 TB
Visitors of the research data management website

uu.nl/rdm

  • 2023: 69,642 visitors
  • 2024: 62,424 visitors
Workshops on research data management
  • 2023: 28
  • 2024: 30

Highlights IT for education

E-assessments
  • 2023: 81% of the total tests taken
  • 2024: 84% of the total tests taken
Online lectures (Videoplatform)
  • 2023: 1,159,139 views
  • 2024: 1,348,430 views
MyUU app for students
  • 2023: 82,075 non-unique devices
  • 2024: 34,287 unique devices

Note that the decrease is due to a change in the measurement method — we now measure unique devices instead of the total number of devices.